Company: Skyline Inn Ltd

Skyline Inn Ltd (“we”, “our”, or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal data when you use our website, make a booking, or interact with our services.

This policy complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Skyline Inn Ltd provides serviced accommodation and short-term rental management services.

If you have any questions regarding this policy or your data, please contact us:

Email: info@skylineinn.co.uk

Company Name: Skyline Inn Ltd

We may collect the following types of personal information:

• Full name
• Email address
• Phone number
• Home address
• Date of birth (if required for booking verification)
• 
  

• Booking dates
• Number of guests
• Special requests
• Payment details (processed securely via payment providers)
• 
  

Where required for security or legal compliance we may collect:

• Photo identification (passport or driving licence)
• Payment card verification

When visiting our website we may collect:

• IP address
• Browser type
• Device information
• Pages visited
• Website usage data

We use your information to:

• Process and manage bookings
• Communicate with you about your reservation
• Provide customer service
• Improve our website and services
• Verify identity and prevent fraud
• Comply with legal obligations
• Send booking confirmations and check-in instructions

Where consent is provided, we may also send promotional offers or marketing communications.

We process personal data under the following lawful bases:

• Contractual necessity – to process and manage your booking
• Legal obligations – compliance with applicable laws
• Legitimate interests – improving services and preventing fraud
• Consent – for marketing communications where applicable

Payment information is processed securely through third-party payment providers.

Skyline Inn Ltd does not store full card details on its systems.

Payment processors may include:

• Stripe
• Booking platforms (Airbnb, Booking.com etc.)
• Secure card payment gateways

Each provider operates its own privacy and security policies.

We may share personal information with trusted third parties where necessary, including:

• Payment processors
• Property management software providers
• Cleaning and maintenance teams (limited information only)
• Legal authorities where required by law
• Fraud prevention services

We never sell personal data to third parties.

We retain personal data only for as long as necessary to:

• Fulfil bookings
• Meet legal or tax obligations
• Resolve disputes
• Prevent fraud

Booking information may be retained for up to 6 years in line with financial record requirements.

Our website may use cookies and similar technologies to improve user experience.

Cookies help us:

• Understand website traffic
• Improve functionality
• Remember user preferences

Users can disable cookies in their browser settings.

Skyline Inn Ltd takes reasonable measures to protect personal information including:

• Secure website hosting
• Encrypted data transmission (SSL)
• Restricted access to personal data
• Secure payment processing

However, no internet transmission can be guaranteed to be completely secure.

Under UK GDPR you have the right to:

• Request access to your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Restrict processing of your data
• Object to data processing
• Request transfer of your data

Requests can be made by contacting us using the details provided above.

Our website may contain links to third-party websites or booking platforms.

Skyline Inn Ltd is not responsible for the privacy practices of these external websites.

We may update this Privacy Policy from time to time.

Updated versions will be posted on our website with the revised effective date.

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Skyline Inn Ltd

Email: info@skylineinn.co.uk

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data has been handled improperly.

Website: https://ico.org.uk